The flight was delayed and food was averiage - only sandwich. The flight attendants were good and gave outstanding customer service 👍🏼
Great food on both legs and fast customer service from the stewardesses....
Overall was good but it would be good if the airline is providing snack such as sandwich or instant noodle between meals for LA to Taipei
We were very impressed with the modern plane its amenities, as well as the services of flight attendants.
The food from Los Angeles to Taipei made me throw up. The flight is also not comfort. But the staffs are very friendly and nice.
I was sleep when they brought the food. They had put a note on my seat. There was no food when I asked for food later. There was just one main meal served in this 14 hours flight. They offered me sandwich with ham which I don’t eat since I am pescatarian. Long story short I had to wait to get to TPE to get something to eat. I am extremely disappointed from the service. I have been flying EVA since I was 1 year old. Perhaps no more EVA for me. Seems EVA glorious day is long gone
It was a good flight. I would highly recommend it to family and friends.
Only one Hindi movie from LAvto Taipei and same movie from Taipei to Singapore Really horrible and we call it entertainment???
Food was ok. Could have been better. Entertainment was limited, especially for kids.
Fast and efficient boarding. Flight was on time. Service was very good for our long flight. First time flying with this airline and I would highly recommend.
The crew was great. There was no wifi The cabin temperature got very hot Seat was uncomfortable
Lousy entertainment system. Crews are excellent. Meal is just mediocre.
They did an excellent job helping me with a wheelchair. I couldn’t have asked for any better help.
long flights are difficult but the crew and amenities made it a very good experience
Good. Obviously there is a slightly condescending attitude of all American workers towards their customers but other than that all good.
It was a great experience in all aspects including passengers are respectful to each other. I will consider to fly with Korean Air again in the future.
Excellent service, love the extra amenities (water bottles, blankets, etc.).
They had the same movie choice as my previous flight, not much of a choice, movies were not up to date, music was uninteresting. Other than sitting on the ground for 40 minutes after boarding the plane, with pilot telling us that they couldn't load the plane because of rain, (bullshit) We finally got into Bangkok of course 40 minutes late.
After the gauntlet of unnecessary security, and the two mile jog to make the flight, the flight was delayed 20 minutes on the ground for takeoff.. However, once in the air, the crew gave its usual excellent service.
They destroyed my Michael Kors Carryon luggage, they didn’t announce that only check in the carry on and when we get inside a couple of room to put the carry on bag. I was disappointed and sad because of the damaged of my luggage. They should replace it or fixed it.
On time, food was great. Didn’t wake me up when they saw me sleeping and as soon as I used the toilet, they came up and asked me if I wanted dinner. Right on!
I’ve always had pleasant experiences with ANA and that has made me a loyal customer.
UA discouraged people to choose seat on economy class by charging about three times of another airlines. For example, ANA will charge USD60 to choose an aisle seat but UA is charging USD 219.
Roomy airlines. Friendly staff. Timely service. Temp was warm during the flight.
I thought I bought the ticket directly through Kayak not a 3rd party
The ladies are great seats should be a little bigger!
Couple of hours delayed, we had to re-booked our Shinkansen reservation twice. United Aiines need to improve their time!
Very disappointing. Our flight was delayed for almost 6 hours with the lost time disrupting our travel plans. United should have known that any delay (approximately and hour) triggered a no-fly/work because according to the FAA they had to many flight hours. After the mechanical delay (approximately an hour) we had to wait for a fresh crew change. Seems to me that United could have anticipated this incident. Again, a very disappointing travel experience.
Excellent crew, food and comfort from LA to Narita. Flight from Narita to Manila was just okay, Food and comfort needs to improve. The business class was not comfortable.
Lots of leg room in premium. Departed exactly on time. Friendly crew.
I purchased my two tickets on February 2025. Tickets were by each other, aisle and window. However, when we were boarded the assigned seats were one by the window and the other one in the middle of the four seated row. It was a horrible experience and we had to tolerate 17 hours of flight seating by different people. If the airline changes the seat arrangement, it should have the decency to notify the passengers in advance. I have checked my return tickets to Los Angeles, and I have noticed that they are not by each other and I don’t know what to do. I hope someone contacts me and rectify this mistake.
The friendliness of the attendants, and the quality of the service.
Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.
A little more room from the reclining seat in the front of me.
They ran out of the second choice of food was stuck with fish
Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing
Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options
Everything was great keep up the good work 😁, can't ask for more.
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.
I’d have rated Asiana good except an unfortunate incident in which I felt one of your employee didn’t really help us. During the first leg of the trip, the flight from LAX to ICN, I left my backpack on the plane. When I realized, I reported to one of your employee who promised me that it’d be taken care of, that my backpack will be there at HCM city. When we arrived there, HCM people had no idea and my backpack was still at Incheon airport who denied any knowledge whatsoever. I was left in the cold and felt helpless. I was very disappointed. I’d like someone to look into this and let me know.
Love flying Asiana. Been using it for over a decade now.
The beefsteak on the lunch menu was excellent! I usually do not eat airplane food. I loved it.
For the most part, it was an enjoyable experience. It's the 2nd half of the journey was a bit uncomfortable. It was on a noticable smaller plane compared to the previous one.
I like the food, the crew and everything.!!! Except for the delay in our flight.
Check in agent very rude, no greeting “Hi” or “ Thank you. Doesn’t direct where to go for gate info. In flight crew staff not friendly. Very disappointed ☹️
My favorite airline to fly across the Pacific. The Business class lounge is fantastic, the wonderful flight attendants are helpful and professional. Great comfort while flying.
The flight was delayed for 2 hours, however, we flew home safely.
I recently had the pleasure of flying with Asiana Airlines, and I can confidently say it was an outstanding experience. From the moment I checked in, the staff demonstrated exceptional professionalism and warmth. The boarding process was seamless and well-organized, ensuring a stress-free start to my journey. Onboard, the flight attendants were attentive, courteous, and went above and beyond to cater to passengers' needs. The seats were comfortable, with ample legroom, and the in-flight entertainment options were diverse and up-to-date, making the flight enjoyable and relaxing. Additionally, the meals served were delicious and well-presented, reflecting a high standard of culinary quality. The airline's commitment to safety was evident throughout the flight, with clear announcements and a reassuring presence from the crew. Overall, Asiana Airlines provided a top-tier travel experience, and I would highly recommend them to anyone seeking comfort, quality service, and a memorable journey.
Flight attendants rude, they disappear for almost 3 hours not doing rounds to see what people needed. The laboratories were full of empty water cups, because they never come back to collect them.
