Sheraton New York Times Square Hotel

4 stars
811 7th Avenue, New York, NY 10019, United States
New York, NY
+1 212 581 1000
6.6
Okay
based on 4272 reviews
4,272 reviews
Wed 3/6
-
Thu 4/6
2 guests, 1 room
Deals from
฿4,586
/Cheapest rate per night
Room type
Provider
Nightly total
Traditional Room
฿4,586
Standard Room
฿4,710
King room
฿5,218
142 more Sheraton New York Times Square Hotel deals
142 more Sheraton New York Times Square Hotel deals
Bedroom
Living room
Living room
Outdoor view
Bedroom
Bedroom
Bedroom
Bedroom
Lounge
Conference room
Other
Lounge
Banquet hall
Bedroom
Gym
Banquet hall
Other
Conference room
Living room
Lounge
Bedroom
Conference room
Building
Conference room
Other
Living room
Room amenity
Living room
Bedroom
Conference room
Restaurant
Banquet hall
Bedroom
Buffet
Bedroom
Banquet hall
Lounge
Buffet
Bedroom
Banquet hall
Conference room
Conference room
Banquet hall
Gym
Banquet hall
Bedroom
Bathroom
Floorplan
Other
Buffet
Conference room
Other
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Bathroom
Bathroom
Floorplan
Conference room
Other
Photos of Sheraton New York Times Square Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Streamline your stay in the city at Sheraton New York Times Square Hotel. As a centrally located hotel in Midtown Manhattan near Times Square, our warm and inviting Midtown Manhattan hotel offers intuitively‑designed guest rooms and suites with high‑speed Wi‑Fi, luxurious bedding, and deluxe amenities. Travelers seeking a premier hotel in New York Midtown Manhattan can enjoy a 4,000‑square‑foot fitness center with Peloton bikes or dine on market‑inspired cuisine at Hudson Market. Recognized among family-friendly hotel in Times Square New York, the hotel features a Library Bar, on‑site business center, complimentary public Wi‑Fi, and 62,000 square feet of elegant event space. Steps from Times Square, Central Park, and Radio City Music Hall, we look forward to welcoming you to The Big Apple at Sheraton New York Times Square Hotel.
6.6
Okay rating
Based on 4,272 verified guest reviews

Latest deals for Sheraton New York Times Square Hotel

Wed 3/6
-
Thu 4/6
King room
bed type unknown
฿5,218
nightly with fees
1 king bed
฿6,151
nightly with fees
bed type unknown
฿7,003
nightly with fees
Traditional Room
2 double beds
฿4,586
nightly with fees
2 double beds
฿4,803
nightly with fees
1 queen bed
฿4,944
nightly with fees
Superior room
2 double beds
฿7,708
nightly with fees
2 double beds
฿7,922
nightly with fees
2 double beds
฿8,650
nightly with fees
Queen room
2 queen beds
฿5,400
nightly with fees
1 queen bed
฿5,641
nightly with fees
1 queen bed
฿7,003
nightly with fees
Double room
bed type unknown
฿6,434
nightly with fees
1 twin bed
฿6,533
nightly with fees
1 queen bed
฿6,759
nightly with fees
Executive room
bed type unknown
฿12,004
nightly with fees
1 king bed
฿21,542
nightly with fees
1 king bed
฿21,754
nightly with fees
Premier Room
bed type unknown
฿12,825
nightly with fees
2 double beds
฿13,184
nightly with fees
1 king bed
฿13,485
nightly with fees
Standard Room
bed type unknown
฿4,710
nightly with fees
bed type unknown
฿7,744
nightly with fees
2 double beds
฿7,752
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton New York Times Square Hotel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

General

  • Executive lounge access
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Shopping

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Spa

  • Sauna

Reviews of Sheraton New York Times Square Hotel

6.6
Okay
4272 verified ratings
Wonderful
1270
Very good
632
Good
665
Okay
430
Fair
459
Mediocre
232
Poor
584

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location near Times Square, highlighting its convenience and views. Some reviews noted clean rooms and comfortable beds. However, many guests expressed dissatisfaction with the service, citing rude or unhelpful staff and poor customer support. Cleanliness was a concern in several reviews, mentioning odors and outdated facilities. Elevator issues were frequently reported, causing frustration due to long waits and malfunctions. Bed comfort was also criticized in a few reviews. Overall, the location was the standout positive aspect, while service, cleanliness, elevators, and bed comfort were common negative points.
AI-generated from customer reviews
Location10 out of 10
Cleanliness1.5 out of 10
Lifts1.5 out of 10
Service1 out of 10
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All reviews

6.0
Okay
Anonymous, Dec 2025
Check in was very unorganized. No instruction on elevate use & multiple evevateors were broken & the hotel was very busy. I’ve stayed at Sheraton many times & this one was not up to par.
10
Wonderful
Carmen L, Jan 2020
Pros (+) Greato daze Comfort. Nice personnel.
10
Wonderful
Carmen L, Jan 2020
Pros (+) Bed is comfortable. Location is great.
Cons (-) There is nothing I can tell after this stay. It was perfect.
6.2
Okay
Christopher, Sep 2019
Pros (+) Great staff and clean.
Cons (-) The rooms are very old and small. The walls are paper thin and I felt I heard way too much from the couple next door. You can’t get a glass of wine anywhere before 3pm including the club lounge. Extremely overpriced even for U.N. week.
8.0
Very good
Debra, Sep 2019
Pros (+) Breakfast was good
Cons (-) Sheets and pillows are not as nice as the Hilton’s. Very nice but could have been better.
10
Wonderful
Eddy, May 2019
Pros (+) The room was extremely clean and the location was amazing
Cons (-) better coffee in room
8.2
Very good
Anonymous, Apr 2019
Pros (+) TV was amazing. Beds were comfortable.
Cons (-) Refrigerator/microwave in the room, bathtub needed no slip strips, ac was not able to keep the room cool. It was set on 65 at one point (which would normally freeze us) and the room was warm and humid
9.4
Wonderful
Daniel, Jan 2019
Pros (+) Friendly staff, club lounge was great
Cons (-) Check in was a little slow
10
Wonderful
Shanon, Oct 2018
Pros (+) I booked a room last minute after trying to save a few extra dollars staying at a nearby hotel. Felt like I was staying in a palace at the Sheraton in comparison to other place. Everything is top notch and I’ll only be staying here in the future.
Cons (-) The pillows could be made with down.
4.0
Mediocre
Nikhil, May 2018
Pros (+) Lobby was plush and rooms were ok.
Cons (-) Waited for 30 mins to catch a lift in the morning to come from the rooms to the lobby. They don’t have enough lifts to serve rooms. Made us change the room at 12am in the morning because our bathroom was flooded. Waited for 1 hour in the middle of the night with or bags packed and no one came to give us the room. I had to go to the lobby to sort it out. Didn’t even bother to apologise.

Location

811 7th Avenue, New York, NY 10019

What's nearby

  • Theatre District202 m
  • New York City Center255 m
  • Broadway303 m
  • Museum of Modern Art382 m
  • Times Square0.5 km
  • Rockefeller Center0.5 km
  • Midtown Center0.7 km
  • Tiffany & Co.0.7 km
  • Lincoln Center1.1 km
  • Fifth Avenue1.2 km
  • Empire State Building1.6 km
  • Madison Square Garden1.7 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton New York Times Square Hotel

Low season

High season

December
December
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.

When to book a room at Sheraton New York Times Square Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton New York Times Square Hotel

  • What are the business services on offer at the Sheraton New York Times Square Hotel?

    The Sheraton New York Times Square Hotel has 39 event spaces that can be used to hold business meetings or conferences, with the largest room fitting up to 2,000 people in theater or banquet settings, or 3,000 people in a reception setting. All rooms already feature audio-visual equipment and the hotel’s event planner will help you organize different aspects of your event such as catering and extra-curricular activities. If you need to get some work done while staying at the hotel, the business center has desks that you can use, it also offers printing and photocopying facilities as well as a parcel posting service.

  • How do I get from LaGuardia Airport to the Sheraton New York Times Square Hotel using public transport?

    If you are looking at using public transport to get to your accommodation, head to the bus station located outside Terminals B, C or D and hop on bus line Q70-SBS heading out of the airport. Get off at the Roosevelt Av/74 St stop and enter the neighboring subway station where you can catch subway line E heading towards the World Trade Center. Get off 5 stops later at 7 Avenue Station, and the Sheraton New York Times Square Hotel will be a 1m walk from there. The total trip should take under 1h.

  • What are my options if I want to bring my pet with me to the Sheraton New York Times Square Hotel?

    Guests of the Sheraton New York Times Square Hotel are able to bring pet dogs that weigh under 40 lb on holiday with them, with a maximum allowance of one pet per room. Dogs can stay at no extra charge, however, please note that the hotel charges a deposit at check in that will be refunded at the end of your trip as long as no damage has been done to the room.

  • What are the accessible services available for ADA guests at the Sheraton New York Times Square Hotel?

    The Sheraton New York Times Square Hotel offers accessible bedrooms that are equipped with all of the necessary amenities including grab bars, lowered bathroom vanity, electrical outlets and night guards, as well as adjustable hand-held showerheads. In addition, all of the service areas of the hotel are accessible including the restaurants and lounges, the business center and the fitness center. There are also elevators located throughout the property and a dedicated parking spot on site.

  • What are the fitness activities on offer at the Sheraton New York Times Square Hotel?

    If you are looking to keep your exercise schedule while staying at the Sheraton New York Times Square Hotel, you will be happy to hear that guests are able to join a group exercise class any time of the day using the hotel’s live and on-demand exercise class system which offers cycling classes 24h a day. Alternatively, join one of the hosted walks or runs that are organized by the hotel and take guests on an exercise path through Central Park.

  • Where is Sheraton New York Times Square Hotel located?

    Sheraton New York Times Square Hotel is located at 811 7th Avenue in Midtown, 0.8 km from the centre of New York. Theatre District is the closest landmark to Sheraton New York Times Square Hotel.

  • When is check-in time and check-out time at Sheraton New York Times Square Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton New York Times Square Hotel.

  • Does Sheraton New York Times Square Hotel offer free Wi-Fi?

    Yes, Sheraton New York Times Square Hotel offers free Wi-Fi.

  • How far is Sheraton New York Times Square Hotel from the airport?

    Sheraton New York Times Square Hotel is 9.3 km from New York LaGuardia.

  • How does KAYAK find such great Sheraton New York Times Square Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New York Times Square Hotel in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New York Times Square Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New York Times Square Hotel.

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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.1
0.8 km
New York LaGuardia
9.3 km

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