฿2,564 Find Cheap Flights from Bangkok Suvarnabhumi Airport to Macau – Compare and Save

I asked for refund on many occassions due to a bereavement.I got no help,and I am very dissatisfied with the way I was treated. Regards George Walls

The flight left on time and landed early. The attendants were polite and friendly. Thank you

Efficient and fast check in, courteous staff at counter and on board. On time departure and arrival. AIR ASIA is my favorite international thailand carrier for reasonable cost and excellent customer service!

Very good, it would be good if payment for drinks could be accepted by card too.

Ontime, no frills, the cabin is clean, the ticket price is lower than the full-service airlines.

Paid for a meal we didn't receive. They admitted they had forgetten ours. No compensation or rectification offered. We requested if they would just give us a glass of wine instead and we would call it even. Crew advised they could not do this and to go to Air Asia counter on arrival and request a refund. Our flight didn't arrive until 2am so this was not a viable option. The crews solution was if we wanted a wine we should purchase one. I was unhappy with that suggestion considering they had already ripped us off with our meal.

The boarding process was very poor - refueling on so rear ladder blocked. I think while boarding both ladders should be accessible so that passengers are comfortable instead of crowding through front ladder

Very few crew meant that we had to wait almost 2 hours just the get a drink!

Thai Air Asia no longer has customer support that you can call and talk to. All support is done by chat bot or self help websites. This can be a major issue if you have a problem and it bit us so we can’t recommend nor will we book with them again unless as a last resort.

Landing to Hanoi in time Seat not reclining -Cabin design very dull

Direct flight to BALI was good and convenient. Improvement suggestions - provide complimentary water

50 minutes delay on boarding,but overall delay time almost 2 hours on arrival.

I specifically searched for flight with checkin bags. Airfare assist website still sold tickets without check in bags and I had to pay 3 times more for my bad. Worst experience ever with untrained staff and haphazard boarding

As a frequent flyer, I was impressed with the smooth take off.

No frills means no frills... I just got on the plane and flew. That's all. Nothing more and nothing less. Or I did buy some water, they took cash only! LOL

First the flight delayed 1 hour ND then when we suppose to landing the pilot decided not to land at the chiang Mai Airport but the chiang rai airport