Service in BKK was very good at answering our question about our canceled flight from Taipei to San Francisco. Did like the lead time about the canceled flight from Taipei to San Francisco and was not given the best options.
The flight attendants should be nicer, on my first flight I told them I’d prefer a veggie meal sometimes and then she began to lecture me about it, it was a late flight and I wanted an easy digestion meal so that I can sleep quickly. The meals were abit odd, breakfast on my last flight had eggs, oatmeal and fish, did not taste good at all, strange combination. The economy seats are very tight and crowded, not comfortable at all. Overall for the price I paid I thought I was going to get more.
Clean plane, friendly crew, mostly on-time departure. Negativo since there were no snacks offered. Cold drinks only was fine due to turbulence, but nothing to eat? Really?
Except for crying babies all was ok although the movie selection wasn't the best.
Poor food on board, but seats are too small and uncomfortable
1. The entrance to boarding gate G5 (which is at a lower level) is from the walkway (which is at the upper level). That entrance was locked and there was no place for hundreds of people to sit at the upper level, for a long time as the flight was 45 minutes late. 2. The choice of movies on board was extermely limited and poor. 3. The staff was unhelpful and faked politeness.
They didn’t have ice for the drinks and only gave you half a cup of your beverage. Did not have enough water. I got dehydrated
Fast boarding process. Flight was expected for a long haul economy flight
The flight went well. Everything good. Boarding. Meal service. Snack (crackers) & Drinks. Entertainment was good as I watch 4 movies. The need to have milk for hot black tea though as coffee creamer just never makes tea taste nice.
Everything was fantastic! The crew really went above and beyond to make it a great flight. I felt cared for with EVA.
Good seats. Check in, baggager, etc ... all went smoothly. Those are the things that matter. Food could have been better. Also ok, you are a budget airline, but maybe you could offer us plain bottled water. That wouldn't cost much and it is difficult to bring ourselves and difficult to be without.
The flight on the 8.10was canceld so i had to by tickt on anather airline As the low say i will need a full refand of the mony i paid you for this flight! Thenk you Dan richental
No snacks meal or drinks for 9hr flight, no entertainment options. Crew appeared tired, irritable. It's apparently a budget airline, they make sure it feels that way.
Un peu déçu par le vol, c’est la première fois que je prend un vol de 6h ou les boissons et la nourriture sont payantes et pas inclus dans le vol. Peut être que c’est propre à la compagnie mais ça m’a surprise. Le fait qu’il n’y est pas d’écran pour pouvoir passer le temps était aussi un point négatif. Cependant le personnel était très agréable.
First time of flying with Air Asia and great choice
Don't even offer water on a 5 and half hours flight. Its laughable one have to rent a blanket.
No free water. Water cost money in a currency that I didn’t have.
Pay for food on an almost 6 hour flight. Very tight space, I had to show my boarding pass for the food I paid and the blanket set. I had an online boarding pass, that didn’t work, I had to take out the printed boarding pass out of the overhead locker whilst my neighbour was eating, as I was sitting in a Center seat. The staff was very friendly and got my bag out but it didn’t make sense. As the online boarding pass was enough for the blanket set. But not for the food. Just to make a check on the piece of paper. I had a warm free meal on an one hour flight from BKK to Samui with Bangkok airways. So airasia just tries to save money where they can.
