Food tasted like the meat had freezer burn. Another thing all of our 4 check baggage was left somewhere and my oral medication for my diabetes was left in one of the lost luggage..most of the flight attendants did not know how to communicate in English.. the trip was a total nightmare
I am really satisfied with Eva Air and will definitely fly with them again.
I always preferred EVA air every time I visit Philippines. It’s just this time that I have to be very early to make sure that I don’t miss my flight due to TSA problem. There’s only one choice of food serve which you use to have 2 on our flight from Taiwan to Philippines . Otherwise I will still use EVA air in my future flight.
Amazing customer service. BUT!! It would be nice if the flight attendants SMILE a little more, I know they are doing their job, but it is importantly to smile back and be warm to passengers. Nobody is trying to hit on them, it’s just being polite. So, please Taiwanese flight attendants: SMILE MORE WHEN YOU INTERACT WITH PAYING CUSTOMERS
It was easy going check in was easy and pretty fast entertainment was up to date on movies and food was ok
From checking at the airport to end of flights, attentive and caring personnel, comfortable seating, great food. I plan on using EVA again. Thank you, all.
The crew was very helpful. Food was prepared with great care and tasted wonderful. Movie selection was a bit limited. The bedding on the seat is a little too thin for sleeping.
Their announcement was not quite clear in Chinese. The rest is pretty good.
The crew were all great, the flight went very well I am very pleased with the whole experience
Flight crew was the best. First time on Eva airways and we will be a repeat customer. Service was efficient and food was very good. Empty seats allowed us to stretch and sleep.
AAAAHHHH... It was shocking in a very positive way, the attention to detail, the courtesy, the manners of all personnel on board, the constant honest smiling. You can see and feel they take pride in all they do no matter how trivial. The plane in general was very comfortable. I can't wait to do it again
Lousy entertainment system. Crews are excellent. Meal is just mediocre.
Friendly flight attendants and gate agents. Very clean plane and food was good!
They did an excellent job helping me with a wheelchair. I couldn’t have asked for any better help.
It was a great experience in all aspects including passengers are respectful to each other. I will consider to fly with Korean Air again in the future.
Excellent service, love the extra amenities (water bottles, blankets, etc.).
They had the same movie choice as my previous flight, not much of a choice, movies were not up to date, music was uninteresting. Other than sitting on the ground for 40 minutes after boarding the plane, with pilot telling us that they couldn't load the plane because of rain, (bullshit) We finally got into Bangkok of course 40 minutes late.
Crew was awesome, absolutely the best, Food was excellent also. Movie selection was mostly modern duds. However, I love Korean Airlines
I was handled by some very rude CSA's in DFW. I was forced to check my carry-on as I was flying economy. You are now allowed only 10 kg total on all carry-on items. As my carry-on was 10 kg, and my backpack was 2 kg, I was made to check my luggage. I find this procedure unfair, as many other passengers in economy CLEARLY had more than 10 kgs. If KA insists this is their policy, then it should be enforced uniformly for everyone. TO INCLUDE Business and First Class. They are allowed 18 kg now. From my perspective....absolutely ridiculous. This was the first time in over 35 years I have been made to check my carry-on. I am EXTREMELY disappointed 😞
After the gauntlet of unnecessary security, and the two mile jog to make the flight, the flight was delayed 20 minutes on the ground for takeoff.. However, once in the air, the crew gave its usual excellent service.
