Always enjoyed flying with Emirates, flown with others but they don't really measure up. The others are cheaper without a doubt, but not as good as Emirates
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.
The 2 sockets near me didjt work i had my phone by end of the flight on low bat and had issues to book uber thereafter Electrical sockets should work if emirates does not allow batteries Baggage claim in zurich took very long
Very pleasant.The crews are very helpful.Food are very good.
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.
Nothing, all that I know is that I will never travel with Emirates again Qatar is were I belong. You guys should send someone over to experience what true acomadation is, Emirates has the worst food that I ever eat on any airline ,even jetblue has better food and snacks that curry Indian garbage you guys serve just make people sick.
Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring
The crew manager let the staff down by not ensuring special dietary requirements meal were coming in drips . The poor cabin crew did not stop . If organised the cabin could take a short break ..The cabin crew were AWESOME UNLIKE THIER TWO MANAGES!
They should be kind to the people Food is always plain pasta bread is from the fridge they don't even warm up Seat is so uncomfortable body hurts
No way to add a bag without getting in line at the counter, which took at least half an hour. No WiFi.
This is truly the worst travel experience of my life. The UK ETA program had a technical failure, and I was stuck in limbo for 24 hours, unable to board my flight and unable to navigate anything in my itinerary. I had to rebook an entirely new flight and I’m now out doubled the money. Unconscionable.
Very limited legroom in a 10 hour flight.very old plane.
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices.
Business class old style from 10 years ago. Ok for short flights but nor for 12 hours journey. The passenger near the window have to jump over the passenger seat aisle side or wake him up to upright the seat. That’s not the business class that you expect on long night flight. Seats are not so confortable. And believe it or not no wifi!
Pleasant up to Vienna. Afterward (Vienna- Zagreb) was an horrific experience
They never gave any meal during the flight. We’ve flown for years and then doing this now is ridiculous.
Vienna airport substandard Bathroom down flight of stairs and no elevator Lack of gates required bus transport to off load
Very efficient and profesional .One of the best. I had 20 minutes between 2 flights and still made it amazing.
787-9 TOO OLD AIRCRAFT , MY SEAT BELT INCORRECTLY FIXED, THE TRAY TABLE SLIDING, REPORTED BOTH , NO CURTESY BY CABIN MANAGER TO APOLOGIZE AT LEAST . FOOD WAS OVERCOOKED : THE PRESENCE OF A CHEF IS JUST A PROMOTIONAL PLOY , WINES EXCELLENT . THE FARE COST IS EQUIVALENT TO QUATAR , BUT TK IS FAR FROM MATCHING THEIR LEVEL BOTH BY AIRCRAFT , FOOD AND SERVICE .. I WOULD NOT TRAVEL BUSINESS WITH TK ANY LONGER .
I really enjoyed the food, only bad part on one of my flights my screen was a bit buggy but it wasn't a big deal it was one of their older planes so I understand that happens
The segment bkk ist was ok. The segment ist to yul the boarding was chaotic with 5 control before get in the plain, in addition to normal control by scanner and metal detector during transfert
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.
Business class in Turkish airlines is like none other. They separate themselves and highly recommend it
I will avoid this airline as much as possible. Service was rude, and I don’t think the crew knew how to answer a CALL LIGHT. I pushed my call light on the ohare to Istanbul and the Istanbul to Thailand flight because I was very very thirsty. NO ONE CAME. I pushed it twice! NO ONE CAME! Why have a call light when no one will come? My experience was the WORSE AND I WILL NEVER EVER FLY WITH THIS AIRLINE AGAIN. The cabin crew needs to learn MANNERS AND BE RETRAINED on their jobs on how to be helpful and kind instead of being short with their customers and ANSWER CALL LIGHTS! I honestly wouldn’t be suprised this airline goes out of business.
Flight attendants were harsh, food could be better, took way too long to pick up food trays, were stuck with the crying babies the entire to and from trip. Restrictions of 8 kg for cabin luggage is ridiculous that’s barely 2 pairs of pants, shirts, shoes. There shouldn’t be any restrictions on the carry on luggage size except the checked in luggage. Attendants don’t even help with putting luggage in cabin space. Attendant picked up food tray and spilled cherry juice all over my husband and has the nerve to come back to ask why he hadn’t changed his clothes.
Business Class Service was unacceptable. 7 flight time changes and delays
It was a quick flight, and it was fine. The only thing was my seats wouldn’t recline because I was in the last row. It was a 1am flight so that made it hard to sleep. But otherwise it was fine.
The flight was over 1 hour late taking off ,when I arrived in Abu Dhabi ,I missed my connecting flight to Bangkok so I had to wait almost 6 hours for my flight arriving in Bangkok at 6:30 am ,So I missed a whole day of my vacation and my hotel room sat empty so I paid for hotel days that I was not there. In Abu Dhabi there was a woman that worked the desk at transfers that was so professional, courteous , helpful,and may I say absolutely beautiful .she got me food vouchers for my layover and was a very calming presence. Besides that I will never use Etihad again I will pay the Xtra money . I'm sure they won't read or see this but it's my "2 cents" I'll use an airline that respects me and my hard earned dollars
It was an old plane with seats not comfortable and with little space for the legs. I must say that the previous flight I had was amazing on a very comfortable new plane
excellent, staff and boarding were all seamless and no issues, thank you!
More leg space than other flights, but felt like *maybe* narrower seats?
I was charged $604 for a bag that weighed 17 kg. I was given three different prices until they landed on the most expensive one and didn't budge a penny. It's ironic and a bit enraging because the total cost of my ticket was $468. I've traveled the world and never experienced these kind of prices for only one piece of checked luggage.
The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.
Old plane, old entertainment system. It wasn't working throughout the entire flight. I was offered to connect to their system via Wifi to watch on my phone. Crew wasn't very helpful except one lady who turned the experience around.
Boarding was excellent except they did last call 30 minutes earlier .
Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.
Eine Toilette der Business Class war gesperrt und somit nicht benutzbar.
Basic long haul decent price but U pay for what you get. Over 5hrs of transit and terminal was pretty bare with nothing much to do except the lounge
Suck! Sat in plane on the tarmac (hot) over 2 hours
While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.
Plane was good. But food was bad and air host was so rude. I will never fly with China Eastern again
Small plane with only two lavatories at the back. You must have a good plan to use it before or after the meal, if you make a bad decision, you will end up with standing in front of the toilet for a while till the food carts empty. The good thing is even there’s a slightly delayed, the plane is still arriving on time which is superb!!
good flight. food is only so so. I actually did not eat the snack. it does not look too good on the passenger next to me.
Flight was on time. My group paid for seat’s so that us four can be seated next to each other. We all got separated. We all got middle seats, which made it more difficult to be able to get up and stretch or use the restroom. We tried talking to the employees at China Eastern and they were of no help. We will not be taking this flight or recommend this route to others in the future. Also I will be contacting customer service on how I can get our money back for paying for assigned seats.
Cheapest option from Gatwick £400 cheaper than Emirates and Qatar. Entertainment no where near as good as Emirates and Qatar, but saved £400 so all good.
Gatwick London-Shanghai -Bangkok.. Would have liked entertainment screens, but I know these planes are not that new. Cheap flights at the time of booking, Emirates wanted double so you get what you paid for. I would fly again with them, but if Emirates was the same price I would go with them.
I will never fly through China again. Maybe it was the mandatory retinal scan just to transfer to another flight or the complete set of fingerprints they require. There are many better and inexpensive flights to Asia if you look.
