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It was pretty good. It was my first time using the airline I believe but it was a relatively pleasant experience.

My flight got Delayed due to the airline. The attending Crewe in Montreal were not super helpful and I arrived 13 1/2 hours late from my original arrival time. Air Canada lost my luggage, they stated they booked me a hotel room overnight at no fee, however when I arrive to the hotel, there was no reservation. It also took me three different attempts to get the hotel, even covered by Air Canada as they were arguing that they were not responsible for this, despite it having been delayed due to the airline. Overall, the service was very very poor and what should’ve been a short five hour trip turned into a 13 1/2 hour saga with me, spending a night in a random airport overnight due to Air Canada’s errors, and searching for my luggage until 2 o’clock in the morning. I will never fly Air Canada again.

$2600 for the flight with food then not even a dog will eat specially breakfast

Air canada charged me for a carry on bag that I did not have.

Our connection flight was cancelled due to the crew being detained in customs for drug trafficking. Ruining my last two days of vacation because they cancelled the rebooked flight too. Worst experience of my life, i want my money back because nobody can give me back those days and reservations i had planned for 6 months.

Original flight was canceled by Air Canada and next day they re scheduled and paid by hotel and taxi cost, but it just so tired for waiting and I have some school exam that I couldn't prepare it at all.

The gate and flight crew were very responsive and professional. They went out of their way to make sure this senior had a good flight.

Liked they had tv screens on plane but no service for drinks and a snack when other airlines do

Advertised as free carry on bag for international flights and then I had to pay both ways.

Cold processed snacks for $$$$ Screaming children of family of 5 out of hell, nowhere to hide, strapped into a chair forced to listen to 3+ hours, crew completely lost control….Check in is completely automated with staff looking at you like you always were supposed to know how to stick your luggage sticker. The airport has no usb or usb-c charger you are forced to buy a cube for $20-$30. Somewhat disappointing well it was the first and the last time